Visitor Services Associate

Hours & Schedule

8 to 36 hours per week, some positions are seasonal (May-October), includes weekends and holidays.

Summary of Position

Deadwood History seeks an outgoing, reliable individual to join our visitor services team. This individual will be responsible for opening and closing the museums, greeting visitors, selling admission tickets, assisting visitors in the museum gift shops, selling memberships, and providing information on programs, events, and general information.

Primary Responsibilities

  • Greet visitors, communicate rules and polices of the museum to the visitor, collect admissions.
  • Open and/or close the museums, following established procedures.
  • Promote the benefits and features specific to each of Deadwood History, Inc.’s properties and cross-sell them.
  • Become knowledgeable of store products in order to answer questions and promote sales.
  • Must be able to exercise sound judgment and be able to take initiative quickly to resolve security or safety issues while remaining calm and clear-headed.

Requirements

Must have exceptional customer service skills and communication skills, be comfortable and enjoy contact with adults of all ages, multi-generational families and children. Other traits necessary for this position are to be: reliable, punctual, personable, and enthusiastic. The position is seasonal; availability during this time is expected.

Physical Requirements

The duties of this position include standing for long periods of time, sitting, bending, kneeling, climbing stairs and occasionally lifting or moving objects up to 20 pounds. Must be able to see, speak and hear effectively. Reasonable accommodations may be made to enable individuals with disabilities to perform the responsibilities and requirements of this position.

Typical Equipment Used

Must be able to operate office equipment, including a computer, copier, telephone, and cash register.

Wage

$11 per hour

To Apply

Please email a cover letter, resume and two references to April Hoover, Human Resource Director. Email: This email address is being protected from spambots. You need JavaScript enabled to view it.